Philo is a popular live TV streaming service with over 60 channels offered at a very affordable price. As a Philo subscriber, you can stream its channels and on-demand shows on many devices like Roku. But sometimes Philo malfunctions on Roku – not loading, freezing, pixelating or giving error messages. Read on as we troubleshoot the most common Philo on Roku problems and get your cord-cutting entertainment running smoothly again. In this post we talk about philo not working on roku.
Philo App Won’t Open on Roku
If tapping the Philo app icon does nothing or it instantly closes, try these Roku troubleshooting steps:
● Check for Roku system software updates – An outdated OS version can affect app compatibility. Go to Settings > System > System update to install latest Roku firmware. Reboot device after updating.
● Remove and reinstall the Philo app – From Roku home screen, highlight Philo app > Settings > Uninstall to remove corrupted app. Then reinstall a fresh Philo app from Roku Channel Store.
● Restart your Roku device and router – Simple power-cycle reboots will clear temporary glitches stalling app functionality. Unplug both Roku and router for 60 seconds before reconnecting.
● Log out and back into Philo account within app – Clearing stored credentials can reset issues if app functions but won’t open your subscription content.
Video Buffering and Pixelation on Philo/Roku
Choppy playback and low resolution video when streaming Philo on Roku typically stems from:
● Poor WiFi connection – Ensure Roku connects reliably to home internet. Move Roku closer to router or upgrade internet speeds for smoother streaming.
● App caching issues – Too much temporary video data can bog down playback. Restart Roku then open Philo and clear Cache in App Settings menu.
No Sound or Audio Out of Sync on Philo/Roku
If you see video but hear no sound or audio noticeably lags behind video on Philo via Roku, try:
● Disabling surround sound – Incompatible surround sound modes on Roku often skew audio sync. Go to Roku audio settings, change to Stereo option.
● Lowering video quality – Does selecting a lower resolution in Philo app settings realign audio/video timing? This indicates your internet speeds can’t handle higher quality video bitrates.
Philo Freezing or Crashing on Roku
If your video fully freezes or the Philo app abruptly quits to Roku home screen, this suggests software issues. Steps to resolve include:
● Update Roku firmware – Outdated system software often creates app crashing problems.
● Delete and reinstall Philo app – Removing buggy app and replacing with fresh version commonly fixes crashing issues.
● Factory reset Roku – If problems persist, perform factory reset under System > Advanced system settings. This completely reverts and reinstalls newest Roku OS software.
Get Philo Working Properly on Roku Devices
While Philo glitching on Roku can be frustrating, carefully following troubleshooting steps around WiFi connections, optimizing performance settings, app reinstallation and firmware updates usually isolate and correct the problem. Verify your internet speeds suit streaming demands and any changes made fix issues before resorting to factory resets. This will have your Philo up and running smoothly providing 60+ channels of cable-free live TV entertainment via Roku in no time!
